Privacy Statement

This Privacy Statement clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as "Data") within our online offering and the related websites, features and content, as well as external online presence, e.g. our Social Media Profile (collectively referred to as the "Online Offering"). With regard to the terminology used, e.g. "Processing" or "Responsible", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).


Organisation responsible

IHT Automation GmbH & Co. KG, Bahnhofstrasse 63; 76532 Baden-Baden, Germany 

E-Mail:; Tel. +49 7221 39419-0


Data Protection Officer

IHT’s data protection officer is Mr. Detlef Frerichs. You can write to him at the address above, contact him by email at or by telephone at +49 7221 39419-0


Types of data that we may process:

  • User data (e.g. names, addresses).
  • Contact information (e.g. email addresses, telephone numbers).
  • Content (e.g. text input, photographs, videos).
  • Usage data (e.g. websites visited, interest in content, access times).
  • Meta / communication data (e.g. device information, IP addresses).



Categories of affected persons

Visitors and users of our online offering (hereinafter referred to as "users").


Why we process this data

  • To improve the efficiency of our online offer, maintain its functionality and usefulness of its content.
  • For answering contact requests and to communicate with users.
  • For Safety measures.
  • To monitor and measure the success and reach of our online Marketing activities


Terms used

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter referred to as the "data subject"); a natural person is considered as being identifiable, directly or indirectly, by means of assignment to an identifier such as a name, an identification number, location data, an online identifier (e.g. a cookie) or to one or more special features, that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.

"Processing" means any process performed with or without the aid of automated procedures or any such process associated with personal data. The meaning of the term is wide and includes virtually all handling of data.

"Pseudonymisation" means the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without additional information being provided. This should be done so that that this additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not assigned to an identified or identifiable natural person.

"Profiling" means any kind of automated processing of personal data which involves the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal preferences, interests, reliability, behaviour, whereabouts or relocation of that natural person.

"Responsible person" means the natural or legal person, public authority, body or organisation that decides alone or together with others, on the purposes and means of processing personal data.

"Processor" means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.


Relevant legal bases

In accordance with GDPR Article 13, we are required to inform you about the legal basis for our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is GDPR Article 6, paragraph 1, clause (a),  and Article 7 of the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the response to inquiries is GDPR Article 6, paragraph 1, clause (b), the legal basis for processing in order to fulfil our legal obligations is GDPR Article 6 paragraph 1, clause (c), and the legal basis for processing in order to safeguard our legitimate interests is GDPR Article 6, paragraph 1, clause (f). In the event that vital interests of the data subject or another natural person require the processing of personal data, GDPR Article 6, paragraph 1, clause (d) is used as the legal basis.


Safety measures

We take appropriate technical measures in accordance with GDPR Article 32, considering the state-of-the-art standards, implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different likelihood and severity of the risk to the rights and freedoms of natural persons and organizational measures to ensure a level of protection appropriate to the risk.

Measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as their access, input, disclosure, availability and separation. We have also set up procedures to ensure the enjoyment of data subjects’ rights, data deletion and data vulnerability. Furthermore, we consider the protection of personal data already in the development, or selection of hardware, software and procedures, according to the principle of data protection through technology design and privacy-friendly default settings (GDPR Article 25).


Collaboration with processors and third parties

If, in the context of our processing, we disclose data to other persons and companies (contract processors or other third parties), transmit data to them or otherwise grant access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, as required by payment service providers, pursuant to GDPR Article 6, paragraph 1, clause (b) to fulfil the contract), you have consented to a legal obligation or based on our legitimate interests (e.g. the use of agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of GDPR Article 28.


Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or in the context of the use of third party services or disclosure or transmission of data to third parties, this will only be done if it is to fulfil our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of GDPR Article 44 (+ subsequent). That the processing is e.g. on the basis of specific guarantees, such as the officially recognized level of data protection (e.g. for the USA through the “Privacy Shield)” or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses").


Rights of data subjects

You have the right to ask for confirmation as to whether the data in question is being processed and to obtain information about this data as well as for further information and a copy of the data in accordance with GDPR Article 15.

According to GDPR Article 16, you have the right to demand the completion of incomplete data or the correction of incorrect of data that concerns you.

In accordance with GDPR Article 17, you have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction of the processing of data in accordance with GDPR Article 18.

You have the right to demand the data relating to you, which you have provided to us and obtained in accordance with GDPR Article 20 and request their transmission to other responsible parties.

In accordance with GDPR Article 77 you have the right to file a complaint with the competent supervisory authority.


Right of withdrawal

You have the right to revoke consent previously given in accordance with GDPR Article 7 paragraph 3, with effect for future use.


Right to objection

You can object to the future processing of your data in accordance with GDPR Article 21 at any time. In particular this objection may be made against its use for direct marketing purposes.


Cookies and right to object in direct advertising

"Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store the information about a user (or the device on which the cookie is stored) during or after his visit to an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online service and closes his browser. In such a cookie, e.g. the contents of a shopping cart in an online shop or a login status are saved. The term "permanent" or "persistent" refers to cookies that remain stored even after the browser has been closed. Thus, e.g. the login status will be saved if users visit it after several days. Likewise, in such a cookie the interests of the users can be stored, which are used for range measurement or marketing purposes. A "third-party cookie" refers to cookies that are offered by providers other than the person who manages the online offer (otherwise, if it is only their cookies, this is called "first-party cookies").

We can use temporary and permanent cookies and clarify this in the context of our privacy policy.

If users do not want cookies stored on their computer, they will be asked to disable the option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to restricted functionality of the online offer.

A general objection against the use of cookies used for online marketing purposes can be registered for a large number of services, especially in the case of tracking, on the US website or on the EU page Also, the storage of cookies can be disabled by changing your browser’s settings. However, doing this may mean that not all features of our online offer will be available.


Deletion of data

The data processed by us are deleted or limited in their processing in accordance with GDPR Articles 17 and 18. Unless explicitly stated in this privacy policy, the data stored by us are deleted as soon as they are no longer required to fulfil their purpose and the deletion does not conflict with any statutory storage requirements. If the data is not deleted because it is required for other legitimate purposes, its processing will be restricted. This means that access to the data is blocked and not processed for other purposes. This applies, for example for data that must be kept for commercial or tax reasons.

According to the German Fiscal Code Section 147 Paragraphs 1, 257 (Clauses 1 and 4), and Section 4 of the German Commercial Code (HGB) (books, records, management reports, accounting documents, trading books, relevant for taxation Documents, etc.) data will be stored for 10 years and in accordance with Article 257 Paragraphs 1, clauses 2 and 3, and paragraph 4 of the German Commercial Code (HGB) (commercial letters) will be stored for 6 years.

According to legal regulations in Austria, data will be stored for 7 years according to Article 132 paragraph 1 BAO (accounting documents, receipts / invoices, accounts, receipts, business papers, statement of income and expenses, etc.), for 22 years in connection with real estate and for 10 years in the case of documents relating to electronically supplied services, telecommunications, broadcasting and television services provided to non-entrepreneurs in EU Member States and for which the Mini-One-Stop-Shop (MOSS) is used.


Business-related processing

Additionally, we may also process

  • Contract data (e.g., the contract objects, term, customer category).
  • Payment data (e.g., bank details, payment history)

from our customers, prospects and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.


Contractual services

We process the data of our contractual partners and interested parties as well as other clients, customers, clients, clients or contractual partners (uniformly referred to as "contractual partners") in accordance with GDPR Article 6, paragraph. 1 clause (b) in order to provide you with our contractual or pre-contractual services. The data processed, the nature, scope and purpose and necessity of their processing are determined by the underlying contractual relationship. 

Processed data includes the main data of our contractual partners (e.g., names and addresses), contact data (e.g. e-mail addresses and telephone numbers) as well as contract data (e.g., services used, contract contents, contractual communication, names of contact persons) and payment data (e.g., Bank details, payment history). 

In principle, we do not process special categories of personal data, unless they are part of contracted or contractual processing. 

We process data which is necessary for the establishment and fulfilment of the contractual services and point out the necessity of their indication, if this is not evident for the contractual partners. Disclosure to external persons or companies will only be made if required by a contract. When processing the data provided to us within the framework of an order, we act in accordance with the instructions of the client as well as the legal requirements. 

As part of the use of our online services, we record the user’s IP address and the time of each user action. The recording of this data is to protect our legitimate interests, as well as the interests of the user for protection against misuse or other unauthorized uses. Transfer of these data to third parties does not take place, unless it is to pursue claims according to GDPR Article 6, paragraph1, clause (f) or there is a legal obligation in accordance with GDPR Article 6, paragraph 1, clause (c) 

Data will be deleted if it is no longer required for the fulfilment of contractual or statutory duties of care and for the handling of any warranty and comparable obligations, whereby the necessity of keeping the data is reviewed every three years; otherwise the statutory storage obligations apply.


Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks and organisation of our business, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the course of rendering our contractual services. The processing principles conform to GDPR Article 6, paragraph 1, clauses (c) and (f). This processing affects customers, prospects, business partners and website visitors. The purpose and interest in processing serves for administration, financial accounting, office organization, data archiving, i.e. tasks that are necessary for us to maintain our business, perform our contractual duties and provide our services. The eventual deletion of the data in terms of contractual performance and contractual communication corresponds to the information provided in these processing activities.

We may disclose or transmit data to the financial administration, external consultants, such as tax accountants or auditors, and other fee agents and payment service providers.

Furthermore, to support our business interests, we may store information about suppliers, promoters and other business partners, e.g. should we need to contact them in the future. We generally store the majority of company-related data permanently.


Business analysis and market research

In order to operate our business efficiently, to analyse market trends, the requirements of our partners and users, we regularly analyse the data that we hold on business transactions, contracts, inquiries, etc. We process stock data, communication data, contract data, payment data, usage data, metadata based on GDPR Article 6, paragraph 1, clause (f), whereby the data subjects may include contractual partners, interested parties, customers, visitors and users of our online offer. 

Analyses are carried out for the purpose of business optimisation, marketing activities and market research. In doing so, we can provide the profiles of registered users with information, e.g. taking into account the services used. These analyses serve us to increase the user-friendliness and optimisation of our offer and the economic efficiency of our business. The analyses are carried out only for our own use and will not be disclosed externally unless they have been treated so as to become anonymous, aggregated value analyses. 

If these analyses or profiles are personal, they will be deleted or anonymised upon termination of the users, otherwise after two years from the conclusion of the contract. Incidentally, the overall business analyses and general trend provisions are created anonymously if possible.


Provision of our statutory and business services

We process the data of our employees, prospects, customers or contractors in accordance with GDPR Article 6, paragraph 1, clause (b), if we offer them contractual services or in the context of an existing business relationship, e.g. members, or are themselves recipients of benefits and benefits. Incidentally, we process the data of affected persons in accordance with GDPR Article 6, paragraph 1, clause (f) based on our legitimate interests, e.g. for carrying out administrative tasks or for public relation purposes.

The data processed, the nature, scope and purpose and necessity of their processing are determined by the underlying contractual relationship. This includes in principle inventory and master data of the persons (e.g., name, address, etc.), as well as the contact data (e.g. e-mail address, telephone, etc.), the contract data (e.g. services used, communicated contents and Information, names of contact persons) and if we offer paid services or products, payment data (e.g. bank details, payment history, etc.).

We delete data that is no longer required to serve our statutory and business purposes. This is determined according to the respective tasks and contractual relationships. In the case of business processing, we retain the data for as long as they may be relevant to the transaction, as well as with regard to any warranty or liability obligations. The necessity of keeping the data is checked every three years; otherwise the statutory storage obligations are applied.


Privacy policy concerning the recruitment process

We process applicants’ data only for the purpose and in the context of the application process in accordance with relevant legal requirements. The processing of the applicant’s data takes place in order to fulfil our (pre-) contractual obligations in the context of the application process within the meaning of GDPR Article 6, paragraph 1, clauses (b) and (f) data processing becomes necessary for us, e.g. within the framework of legal proceedings (in Germany Article 26 of the Federal Data Protection Act also applies).

The application process requires applicants to provide us with relevant data. The necessary data can be entered using an online form if one is available. Otherwise it can be obtained from the job description and in principle can include personal information, postal and contact addresses and the application form, covering letter, CV and relevant certificates. In addition, applicants can voluntarily provide us with additional information.

In applying to us, applicants agree to the processing of their data for the purposes of the recruitment process in accordance with the nature and scope set forth in this Privacy Policy.

Insofar as special categories of personal data within the meaning of GDPR Article 9, paragraph 1 are voluntarily transmitted as part of the application procedure, their processing is additionally carried out in accordance with GDPR Article 9, paragraph 2, clause (b) (e.g., health information such as disabilities or ethnic origin). Insofar as special categories of personal data within the meaning of GDPR Article, paragraph 1 are requested from applicants as part of the application procedure, their processing is additionally carried out in accordance with GDPR Article 9, paragraph 2, clause (a) GDPR (e.g. health data that may be relevant for the position applied for).

If available, applicants can submit their applications to us via an online form on our website. The data will be encrypted and transmitted to us according to state-of-the-art standards.

Applicants can also send us their applications via e-mail. However, please note that e-mails are generally not sent in an encrypted form and that applicants themselves must provide suitable encryption. We therefore cannot assume any responsibility for the security of the transmission path of the application between the sender and our server and therefore recommend using an online form or the postal service. Instead of applying via the online form or e-mail, applicants still have the opportunity to send us the application by post.

Data provided by applicants may be further processed by us in the event of a successful application. Otherwise, if the application for employment is not successful, the applicants' data will be deleted. Applicants' data will also be deleted if the application is withdrawn, something that the applicants are entitled to at any time.

Subject to justified revocation by the applicant, deletion will take place after a period of six months so that we can answer any follow-up questions regarding the application and meet our obligations to provide evidence under the Equal Treatment Act. Claims for any reimbursement of travel expenses will be archived in accordance with the provisions of tax law.


Talent Pool

As part of our recruitment process, applicants are given the opportunity to work in our "Talent Pool" for a period of two years, this is done on the basis of consent being given in accordance with GDPR Article 6 paragraph 1 clause (b) and Article 7.

The documents created as during the application to join the Talent Pool are processed solely as part of future job advertisements and our recruitment process and will be destroyed at the latest after expiry of the statutory deadline. Applicants are informed that their consent to being included in the Talent Pool is voluntary, has no influence on the current application procedure and that they can revoke this consent at any time for the future and declare objections within the meaning of GDPR Article 21.


Contacting us

When contacting us (for example, by using a contact form, e-mail, telephone or via social media) the user’s information may be processed in handling the contact request, its processing will be in accordance with GDPR. Article 6, paragraph 1, clause (b). User information can be stored in a Customer Relationship Management System ("CRM System") or similar handling system.

We delete the requests once they are no longer required. We check this requirement every two years, other legally required archiving obligations may also apply.


Hosting and e-mailing

The hosting services we use are designed to provide the following: infrastructure and platform services, computing capacity, storage and database services, e-mailing, security and the technical maintenance services we use to operate our online service.

We, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data from our customers, visitors or other interested parties to our online offer. This is done on the basis of our legitimate interest in providing an efficient and secure online offer according to GDPR Article 6 paragraph 1, clause (f) in combination with Article 28 (Conclusion of order processing contract).


Collection of access data and log files

We, or our hosting provider, may collect connection data to the server on which our information is located on the basis of our legitimate interests within the meaning of GDPR Article 6, paragraph 1, clause (f). The data records each access to the server on which this service is located (so-called server log files). This connection data can include the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user's operating system, referrer’s URL (the previously visited page), the user’s IP address and the requesting provider.

Logfiles are stored for security purposes (for example, to investigate abusive or fraudulent activity) for a maximum of 7 days and then is deleted. Data whose further retention is required for evidential purposes can be exempted from the deletion until final clarification of the incident.


Online presence in social media

We maintain an online presence on social networks and other platforms in order to communicate with our customers, prospects and potential users and provide information on our products and services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators.

Unless otherwise stated in our Privacy Policy, we may process users' data if they communicate with us using social networks or other platforms, e.g. by writing comments on our online articles or by sending us direct messages.


Integration of services and content from third parties

Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of GDPR Article 6, paragraph 1, clause (f), we may make use of content or services offered by third-party providers. These services may include videos or fonts and are collectively referred to as "content".

This will always mean that these third-party content providers will receive the user’s IP address so as to be able to send the requested content to the user’s browser. The IP address is therefore required for the presentation of this content. We endeavour to only use content from providers that use the IP address solely for the delivering content. Third parties may also use so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. This anonymous information may also be stored in cookies on the user's device and may include, but not be limited to, technical information about the browser and operating system, referring web pages, visit time/duration, and other information regarding the use of our online offer.



IHT Automation uses Inxmail to send newsletters. The provider is Inxmail GmbH Wentzingerstr. 17, D-79106 Freiburg/GERMANY. Inxmail is a service with which newsletter dispatch can be organised and analysed. The data you enter in order to subscribe to the newsletter (e.g. e-mail address) will be stored on Inxmail's servers in Germany.

Our newsletters sent out with Inxmail enable us to analyse the behaviour of newsletter recipients anonymously. Among other things, it is possible to analyze how many recipients have opened the newsletter message and how often which link was clicked in the newsletter. With the help of the so-called conversion tracking it can also be analyzed whether a pre-defined action has taken place after clicking on the link in the newsletter. Further information on data analysis via the Inxmail newsletter is available at:

The data will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by cancelling the newsletter. The legality of the data processing processes already carried out remains unaffected by the revocation.

If you do not want Inxmail to carry out an analysis, you must unsubscribe from the newsletter. For this purpose, we provide an appropriate link in every newsletter message.


Conclusion of a contract for order data processing

We have concluded an order data processing contract with Inxmail and are fully implementing the strict requirements of the German data protection authorities for the use of Inxmail.

Use of data for e-mail advertising without newsletter registration and your right of objection

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products, such as those already purchased, from our range by e-mail. You can object to this use of your e-mail address at any time by using the unsubscribe link in the e-mail.



We embed our videos on the YouTube platform of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google’s Privacy Policy:

How to opt-out:


Google fonts

We incorporate fonts ("Google Fonts") provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google’s Privacy Policy:

How to opt-out:


Google Maps

We include maps from the Google Maps service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, users' IP addresses and location data, but these are not collected without their consent (usually as part of the settings of their mobile devices). The data can be processed in the USA.

Google’s Privacy Policy:

How to opt-out: